Train Your Troops:The New School Playbook
The Playbook for enrolling new families in your school has changed. The old rules of building a website, sending a postcard, and holding an open house just don’t work like they used to.
In today’s episode, the fourth part of the New School Playbook Series, Chanie breaks down how to Train Your Troops.
We’ve all had awkward social interactions — accidentally bumping into someone, forgetting someone’s name, or even realizing that we had a stain on our shirt after running into someone we haven’t seen in years. Afterward, we’re left wishing everything went smoother.
As school leaders and staff, we’re interacting with a diverse collection of families daily, so it’s extra important that we all understand how to best conduct ourselves in a professional, yet still friendly and helpful, manner.
Key Topics Discussed:
- Generational differences in communication skills. Some staff members excel at in-person interactions, and others at digital interactions, but we need them to be successful at both.
- Being sensitive to the diverse backgrounds of our families. When we learn how to cultivate more cultural sensitivity, we learn how to be more accepting of other people and break down social barriers.
- Educating staff on the different parent avatars (see episode 201!) What makes one family feel respected and heard doesn’t work for everyone. Once your staff understands the parent avatars at your center, they can cater their interactions to the appropriate style for every family.
What training do your troops need? Tune in for action steps you can take today!
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More about the show:
If you are an Early Childhood director or owner, prepare to transform your school and life with the Schools of Excellence podcast. Tune in each week to learn from Chanie Wilschanski, the founder and host of the Schools of Excellence Podcast and a mom of 4 little kids. Each episode will be packed with tools and strategies – equipping you to build schools with higher staff retention, teacher motivation, parent partnership, collaborative culture, and beautiful quality of life.
Every week, Chanie shares the truth about the journey to excellence, the strategies that are working TODAY, and the mindset about the critical decisions and choices that you make every day which impact yourself, your teachers, parents, family, and children who you serve every day.
In addition to weekly solo episodes, she’ll also be inviting industry leaders and the changing makers of the landscape of education to give listeners the inside knowledge of what it takes to sustain excellence.
Don’t miss an episode, subscribe today for everything you need for your leadership journey!
