Skip to main content

The 4 Sheilds of a Difficult Conversations: Blame


Like it or not, schools are home to a number of difficult conversations.

  1. Discussing topics such as pay and benefits
  2. Inappropriate behavior
  3. Underperformance

These can be uncomfortable. But having successful one-on-one conversations is what separates great school leaders from ineffective ones. Difficult conversations may not be fun, but school leaders who navigate them successfully can build stronger relationships with their staff and provide needed guidance and correction on workplace performance or behavior – which fosters staff engagement.


Today’s episode is the first of a four-part series on the four shields of difficult conversations. As a leader, it is your responsibility to take note of when your team is using these shields and take the necessary steps towards having those difficult conversations. It is only by doing this that your team will feel heard, supported, and held accountable. 


In this episode, I talk about the first shield: BLAME

  • The concept of self-protection and how it shows up in our day-to-day life.
  • The 3 strategies for removing blame from your school’s culture.
  • The questions to ask yourself when your staff start blaming each other
  • Identifying the 4 shields that school leaders and teachers bring up in conversations when difficult conversations come up


The 4 Shields


Click Here to Listen on Apple Podcasts

Click Here to Listen on Non-Apple Devices

Resources and links mentioned in this episode:

  • Access the Four Shields of a Difficult Conversation HERE
  • Sign up for the Ideal Week for High Achieving Owners Workshop HERE
  • Scripts Workbook  HERE

If you are ready to take your school to the next level of growth and are looking for support, community, and accountability to make that happen – then would love for you to apply for our Director’s Inner Circle or Owners HQ program.  

Apply for the Director’s Inner Circle & Owner’s HQ

Looking for a do-it-yourself option of learning?

Schools in Transition is a virtual series for directors and owners who want to focus on stability, security, and success.

  • The world has been shaken by a pandemic. The effects are being felt in our lives every day.
  • How do you lead your teachers during a season like this?
  • How do you support children and parents?
  • How do you make strategic decisions about your school in a season of unknowns?

For these answers and much more: You can check out our

More about the show:

If you are an Early Childhood director or owner, prepare to transform your school and life with the Schools of Excellence podcast. Tune in each week to learn from Chanie Wilschanski, the founder and host of the Schools of Excellence Podcast and a mom of 4 little kids. Each episode will be packed with tools and strategies – equipping you to build schools with higher staff retention, teacher motivation, parent partnership, collaborative culture, and beautiful quality of life.

Every week, Chanie shares the truth about the journey to excellence, the strategies that are working TODAY, and the mindset about the critical decisions and choices that you make every day which impact yourself, your teachers, parents, family, and children who you serve every day.

In addition to weekly solo episodes, she’ll also be inviting industry leaders and the changing makers of the landscape of education to give listeners the insides knowledge of what it takes to sustain excellence.

Don’t miss an episode, subscribe today for everything you need for your leadership journey!