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Decoding Your Culture Part 4: Using Feedforward to Build Skills


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You already know that feedback is an important part of growth. All of us need to be given the chance to view our work critically so we can find the areas that need improvement.

This is especially true of you as a leader. To build a school of excellence, you need to be able to receive honest feedback from trusted members of your team.

But feedback—as its name suggests—is focused on the past. As a result, it often focuses too much on the mistakes that were made, and this understandably causes people to get defensive or shut down.

A different approach is to provide feedforward. In contrast to feedback, feedforward focuses on the future, pointing out opportunities for growth rather than mistakes.

This change in perspective not only reduces feelings of judgment, but also reinforces positive interpersonal relationships that make it easier to break through barriers and progress toward excellence.

In this week’s podcast episode, I’m closing out our series on Decoding Your Culture by discussing how to use feedforward to drive growth among you and your team.

Join me for a conversation about:

  • The difference between feedback and feedforward
  • What feedforward looks like in conversation
  • What to keep in mind when giving and receiving feedforward
  • How to manage emotions when receiving feedforward
  • How to discern from whom you should seek out feedforward

If you like this episode and want us to dive deeper into specific concepts, reach out to Schools of Excellence on social media or email our support team at to let them know. We want to hear from you about the topics that are most relevant to you and your center.


Resources and links mentioned in this episode:

In addition to reaching out to us with your questions and suggestions, you can continue your education and growth by joining our Owner’s Only HQ and Director’s Inner Circle. As a member, you’ll gain access to tools, resources, community, and coaching that will help you grow in ways you never imagined.

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More about the show:

If you are an Early Childhood director or owner, prepare to transform your school and life with the Schools of Excellence podcast. Tune in each week to learn from Chanie Wilschanski, the founder and host of the Schools of Excellence Podcast and a mom of 4 little kids. Each episode will be packed with tools and strategies – equipping you to build schools with higher staff retention, teacher motivation, parent partnership, collaborative culture, and beautiful quality of life.

Every week, Chanie shares the truth about the journey to excellence, the strategies that are working TODAY, and the mindset about the critical decisions and choices that you make every day which impact yourself, your teachers, parents, family, and children who you serve every day.

In addition to weekly solo episodes, she’ll also be inviting industry leaders and the changing makers of the landscape of education to give listeners the inside knowledge of what it takes to sustain excellence.

Don’t miss an episode, subscribe today for everything you need for your leadership journey!